CELTM - Certificate in ELT Management
Overview
This self-directed distance learning course aims to grow the knowledge, skills and mindset of practising and prospective ELT managers allowing them to demonstrate influence and impact in their institution.
Course Type
This is a self-directed distance learning course that you complete at your own pace. You have one year from the start of the course in which to complete all units and the final assignment. You can start the course at any time.
Learning Hours
The course will take around 20 hours including study, end-of-unit tasks and assignment completion.
Course Structure
The course is composed of 10 units, each with an end-of-unit task to complete; you will receive written feedback from a learning mentor for each end-of-unit task. The units are:
1. Understanding Leadership
2. Accreditations and Inspections
3. Interviewing and Recruitment in ELT
4. Customer Service in ELT
5. Observations and Feedback
6. Teacher Development as an ELT Manager
7. Marketing and Promotion
8. Stakeholder Management
9. Resource Management
10. Inclusive Environments, Intercultural Communication and Behaviours
Course Objectives
1. To better understand leadership in general and in the context of ELT in particular.
2. To be better able to handle accreditations and inspections as an ELT manager.
3. To improve interviewing and recruitment in ELT contexts.
4. To advance customer service in ELT contexts.
5. To be able to manage teacher development in ELT.
6. To better understand marketing and promotion in ELT contexts.
7. To improve stakeholder management in ELT.
8. To be better able to manage resources in ELT contexts.
9. To be able to get the best from observations and feedback as an ELT manager.
10. To improve inclusivity and intercultural communication in ELT settings.
Who Should Study the Certificate in ELT Management?
The course will appeal to teachers wishing to move into ELT management, newly appointed ELT managers wishing to develop their skills or established managers wishing to reflect on their own practice or prove their competence in ELT management.
Course Content
The course has the following content:
● Leadership in ELT
● Management roles in the ELT sector and development as an ELT manager
● The importance of communication in ELT leadership
● Avoiding “in groups” and “out groups” and other leadership errors in ELT
● Leadership styles in ELT and matching leadership style to ELT contexts
● Managing change as an ELT leader
● Gaining and keeping trust as an ELT leader
● What accreditations ELT centres may need, why accreditations matter and working with accrediting bodies
● How to write policies, standard structures for ELT policies and common mistakes in ELT policy writing
● Handling inspections, record keeping, risk assessments and getting teacher buy in
● Recruitment in ELT, what to look for in ELT CVs, competency based interviewing in ELT and assessing answers
● Identifying potential in newly qualified teachers, inductions for new joiners and mentoring in ELT
● Customer service in ELT, ensuring students have the best experience, gathering feedback and handling complaints
● Placement processes and placement tests
● Dealing with host family issues
● Why lesson observations matter, observation forms
● What to do before, during and after an observation and paperwork required
● Planning and running developmental Sessions
● Correcting poor teacher performance
● Setting up peer observations
● Marketing in ELT and its core principles
● Branding and messaging
● USPs, UVPs and USOs for ELT institutions
● Agent relationships
● Having a stand at a conference or education fair
● Stakeholder Management in ELT and what different stakeholders expect from an ELT manager
● Resources in ELT Management
● Matching teacher to group, managing timetables and rooms
● Budget management, books, subscriptions and teaching resources
● Getting the best from conferences
● Time management for ELT Managers
● Learning management systems (LMS)
● Running meetings
● Managing your former colleagues
● Managing teachers off-site
● Intercultural competence for ELT managers
● Understanding cultural differences amongst students and handling culture clashes in ELT
● Inclusion, SEN and reasonable adjustments
● Managing negative and unacceptable behaviours
What You Will Receive
For the course, you will receive:
● A course overview with objectives
● Pre-course tasks to get you engaged in and thinking about the subject
● Course study notes
● Post-course assignment options
● Assessment criteria
You are also entitled to a live virtual tutorial with a course learning mentor.
Assessment
The course is assessed by a 3000 to 4000 word assignment focusing on one of four options each involving an aspect of ELT management.
You will receive full written feedback on your assignment from two experienced ELT managers or leadership development professionals.
Fees
£280 (GBP) / €330 (EUR) including course materials, assessment and certification.
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